Privacy policy
Overview
This Privacy Policy explains how Vestiti (“we”, “our”, “us”) collects, uses and protects your personal information when you visit our website or make a purchase.
By using our site, you agree to the practices described below.
Contact
If you have any questions about this policy or your data, you can contact us at:
For postal correspondence, please contact us by email and we will provide the appropriate address.
Information We Collect
1. Device Information
Collected automatically when you browse our site.
This includes:
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IP address
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browser type
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time zone
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cookie information
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pages viewed
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referring/exit pages
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site interaction data
Why we collect it:
To operate the site, improve performance, and analyse usage.
Shared with:
Shopify (our website platform) and trusted analytics providers such as Google Analytics.
2. Order Information
When you make a purchase, we collect:
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name
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billing address
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shipping address
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email address
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phone number (if provided)
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payment details (processed securely by our payment partners; we do not store card numbers)
Why we collect it:
To process your order, arrange delivery, communicate with you, screen for fraud, and provide support.
Shared with:
Shopify, payment processors (Shopify Payments / Stripe / PayPal), and logistics providers for order fulfilment.
3. Customer Support Information
If you contact us, we may collect additional information you choose to give us.
Why we collect it:
To respond to enquiries and provide customer care.
Minors
Our site is not intended for individuals under 18.
We do not knowingly collect data from minors.
How We Use Personal Information
We use your information to:
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provide our products and services to you
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process payments
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fulfil and deliver orders
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offer customer support
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communicate important updates
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improve the website experience
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send marketing emails if you opt in
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comply with legal obligations
Sharing Your Information
We share data with trusted partners who help us operate our business, including:
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Shopify (website hosting & ecommerce platform)
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payment providers
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delivery and fulfilment partners
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email marketing providers (if you sign up)
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analytics services (e.g., Google Analytics)
We may also share information where required by law or to protect our rights.
We never sell your personal information.
Behavioural Advertising & Analytics
We use tools such as Google Analytics to understand how customers use our site.
You can opt out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout
You may also opt out of personalised ads via:
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Digital Advertising Alliance: https://optout.aboutads.info/
GDPR (EU/EEA Customers)
If you reside in the EU/EEA, you have the right to:
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access personal data we hold
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request correction or deletion
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object to processing
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request data portability
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withdraw consent
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lodge a complaint with your local supervisory authority
Data is initially processed in the EU and may be transferred securely to service providers outside the EU (e.g., Canada/USA), in line with GDPR-compliant safeguards.
To exercise your rights, contact us at support@vestiti.ie.
Data Retention
We keep your information for as long as necessary for the purposes described in this policy, unless you request deletion.
Cookies
We use cookies and similar technologies to:
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enable site functionality
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remember preferences
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improve site performance
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provide analytics
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support marketing (if consented to)
You can adjust your browser settings to refuse cookies, though this may affect functionality.
Do Not Track
We do not alter our data practices when we detect “Do Not Track” signals, due to the lack of consistent industry standards.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational or legal changes. Updates will be posted on this page.
Complaints
If you are dissatisfied with how we handle your data, please contact us first at support@vestiti.ie.
You also have the right to lodge a complaint with your local data protection authority.